Air Ticketing Reservation (GDS) Advanced - Skill Planet

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31 Sections
124 Lessons
10 Hours

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Air Ticketing Reservation Advanced
4
- 1.1
  The Shift: From Basic Booking to Advanced Ticketing
- 1.2
  Why Fares Change: Introducing Fare Basis and Penalties
- 1.3
  The Big Two: What are Reissues and EMDs?
- 1.4
  Revenue Protection: Why Do ADMs (Agency Debit Memos) Occur?
AMADEUS | Pre-Issuance Checks & Rules
4
- 2.1
  Importance of Pre-Issuance Checks (Refund, Reissue & Validity)
- 2.2
  How to Check Penalties & Cancellation Charges using /R,UP
- 2.3
  Understanding Discount Categories (Child/Infant) & Conditions
- 2.4
  Master Commands: FQDD, FXP, and Reading Fare Notes (FQN)
AMADEUS | Ticket Issuance & Void Procedures
4
- 3.1
  The Final Checklist: Name, Date, VC & Form of Payment
- 3.2
  Executing Ticket Issuance: TTP and TTP/RT Commands
- 3.3
  Understanding Void Rules: Same Day Cancellation Policy
- 3.4
  Practical Voiding: Using TRDC and TWD Commands
AMADEUS | Special Service Requests (SSR)
4
- 4.1
  Handling Meal Requests: Codes for Muslim, Veg, & Child Meals
- 4.2
  Wheelchair Assistance: Difference between WCHR, WCHS, & WCHC
- 4.3
  Seat Allocation Masterclass: Using ST Command for Windows/Aisle
- 4.4
  Verifying SSR Status in PNR (RT & RTSVC)
AMADEUS | Ticket & Coupon Management
4
- 5.1
  Decoding Coupon Status: OK, USED, VOID, & OPEN
- 5.2
  How to Open Ticket Image using Ticket Number (TWD)
- 5.3
  Reading Full Ticket Image: Fare Basis, Taxes & Surcharges
- 5.4
  Understanding Endorsements & Stopover/Layover Rules
AMADEUS | Fare Basis & Reissue Intro (After Departure)
4
- 6.1
  What is Fare Basis? Decoding Class, Validity & Route Codes
- 6.2
  Introduction to After Departure Reissue Scenarios
- 6.3
  Manual Reissue Check: Calculating Fare & Tax Differences
- 6.4
  Auto Reissue Check: Using FXQ for Instant Calculation
AMADEUS | Reissue Checks (Before Departure)
4
- 7.1
  Concept of Before Departure Reissue (Date/Flight Changes)
- 7.2
  Manual Fare Check: Comparing Old vs. New Fares (FXP)
- 7.3
  Automatic Reissue Check: Generating TST with FXQ
- 7.4
  Confirming Reissue TST & PNR Remarks (RM*)
AMADEUS | Advanced Fare Types & Eligibility
4
- 8.1
  What is Published Fare vs. Private Fare?
- 8.2
  Understanding Ethnic, Labor & Seaman Fares.
- 8.3
  Age-Based Fares: Teenage & Under Five (Child) Rules.
- 8.4
  Special Fares: Pensioner & Missionary Fare Conditions.
AMADEUS | Itinerary History & Auditing
4
- 9.1
  What is Itinerary History? Importance of PNR Auditing.
- 9.2
  Using RH & RHI to Track Booking Changes.
- 9.3
  Identifying User Actions: Who Modified, Cancelled, or Issued?
- 9.4
  Analyzing Past Fare Quotes & Segment Status.
AMADEUS | Validity, Surcharges & Penalties
4
- 10.1
  Ticket Validity Rules: International vs. Domestic Limits
- 10.2
  Understanding Surcharges: Fuel (YQ/YR), Weekend & Seasonal.
- 10.3
  Checking Blackout Dates to Avoid Booking Errors
- 10.4
  Penalty Analysis: Change Fees, Refund Charges & No-Show Rules.
AMADEUS | Manual & Auto Reissue (After Departure)
4
- 11.1
  Manual Reissue Step-by-Step: TTU, XE and TTI Commands.
- 11.2
  Calculating Total Collection: Fare Diff + Tax Diff + Penalty.
- 11.3
  Linking Ticket Lines (FO*L) & Updating Payment (TTK).
- 11.4
  Auto Reissue Execution: FXQ, TQM & Final Issuance.
AMADEUS | Manual & Auto Reissue (Before Departure)
4
- 12.1
  Manual Setup: Loading Fares & TTK/EXCH Command.
- 12.2
  Inputting Penalty (TTK/X) & Tax Differences Manually.
- 12.3
  Finalizing Manual TST: Checking with TTH & TTP.
- 12.4
  Auto Process: Using FXQ/S3 for Fast Reissuance.
AMADEUS | Split PNR Management
4
- 13.1
  What is PNR Splitting? When & Why it is Needed.
- 13.2
  Step-by-Step Splitting: SP, RF, EF, ER Commands.
- 13.3
  Verifying the Separation & Handling Multiple Names.
- 13.4
  Finding Splitted PNRs: Using RTPNR & MD.
AMADEUS | EMD Reissue Procedures
4
- 14.1
  Introduction to EMD & EMD Reissue Concepts.
- 14.2
  Manual EMD Reissue Setup: TMC & TMI Entries.
- 14.3
  Handling Penalties & Endorsements in EMD (TMI/FE).
- 14.4
  Linking New Ticket Numbers to EMD (TMI/IC) & Finalizing.
AMADEUS | Extra Baggage & Ancillary EMDs
4
- 15.1
  Baggage Concepts: Weight System vs. Piece System.
- 15.2
  Pricing Extra Baggage using FXK.
- 15.3
  Creating the TSM-P for Baggage EMD.
- 15.4
  Final EMD Issuance for Ancillary Services.
AMADEUS | Dead PNR & Recall Management
4
- 16.1
  Understanding Dead PNRs: Timelines & Inactive Status.
- 16.2
  Initiating Recall: RPD & RLC Command Sequence.
- 16.3
  Searching the Dead PNR Database with RLD.
- 16.4
  Restoring Data (RPP) & Viewing Recalled History (RHI).
GALILEO | Fare Display (FD – Sector Fare Without Tax)
4
- 17.1
  Introduction to FD & Basic Fare Display
- 17.2
  Advanced FD Fare Filters
- 17.3
  Fare Notes & Booking Class Details
- 17.4
  Misc Fare Tools
GALILEO | Fare Quote (FQC – Guaranteed Fare With Tax)
4
- 18.1
  FQC Basics
- 18.2
  Manual Fare Quote Cases
- 18.3
  Fare Breakdown & Notes
- 18.4
  Interline Agreements & Special Cases
GALILEO | Cancel Fare File
4
- 19.1
  Fare File Structure Overview
- 19.2
  Basic Cancellation Commands
- 19.3
  Cancel Ticketed Fare
- 19.4
  Fare Restoration
GALILEO | Ticket Modifier Update
4
- 20.1
  Mandatory Modifiers
- 20.2
  Optional FOP & Credit Card
- 20.3
  Optional Modifiers
- 20.4
  Modify & Delete Fields
GALILEO | Printer Linkage
4
- 21.1
  Printer Status Overview
- 21.2
  Activate & Update Printer
- 21.3
  ND Linkage Issues
- 21.4
  ITN Printer Linking
GALILEO | Checklist Before Issuing ET Ticket
4
- 22.1
  Printer & Quota Check
- 22.2
  Ticket Quota Check
- 22.3
  Printer Online Status
- 22.4
  Full Pre-Issue Workflow
GALILEO | How to Issue Ticket
4
- 23.1
  PNR Creation + Fare Quote
- 23.2
  Manual Fare Build
- 23.3
  Ticket Modifiers Setup
- 23.4
  Ticket Issue Commands
GALILEO | Check Ticket Quota
4
- 24.1
  Understanding Quota System
- 24.2
  HMTQ/D Deep Dive
- 24.3
  Quota Error Handling
- 24.4
  Practical Quota Management
GALILEO | TINS (Sales) Report
4
- 25.1
  Daily Sales Report
- 25.2
  Weekly & Date Range Reports
- 25.3
  Extended Details
- 25.4
  Practical Report Reconciliation
GALILEO | VOID
4
- 26.1
  Understanding VOID Rules
- 26.2
  Basic VOID Commands
- 26.3
  Reissued Ticket Void
- 26.4
  VOID Troubleshooting
GALILEO | Revalidation
4
- 27.1
  Basics of Revalidation
- 27.2
  SI Field & Check Digit
- 27.3
  Revalidate Ticket
- 27.4
  Special Revalidation Cases
GALILEO | REISSUE ET
4
- 28.1
  Reissue Basics
- 28.2
  Graphical (Smart Ticket Assistant)
- 28.3
  Manual Reissue (Commands)
- 28.4
  Multi-Pax Reissue
GALILEO | REFUND ET
4
- 29.1
  Refund Overview
- 29.2
  Refund Inputs
- 29.3
  Refund Screen Navigation
- 29.4
  Refund Notice & Cancel
GALILEO | Fare Quote Planner (FQP)
4
- 30.1
  FQP Basics
- 30.2
  Historical FQP
- 30.3
  Tax Breakdown
- 30.4
  Practical FQP Calculations
GALILEO | EMD Formats
4
- 31.1
  Introduction to EMD
- 31.2
  Penalty & No-Show EMD
- 31.3
  Group EMD & Seat Allocation
- 31.4
  EMD Issue & Troubleshooting

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Why Fares Change: Introducing Fare Basis and Penalties

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