Last Updated: April 28, 2026 Effective Date: April 28, 2026
At Skill Planet, we are deeply committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at skillplanetbd.com or make a purchase from us.
Please read this policy carefully. If you have any questions or concerns, contact us at skillplanet365@gmail.com.
1. Information We Collect
We collect information that you provide directly to us, as well as information collected automatically when you use our website.
1.1 Information You Provide to Us:
- Full Name – when registering an account or enrolling in a course
- Email Address – for account creation, course access, and communication
- Phone Number – for enrollment confirmation and support
- Billing Address – for payment processing purposes
- Payment Information – processed securely through SSLCommerz (we do not store card details)
- Course Preferences and Feedback – submitted through forms or surveys
1.2 Information Collected Automatically:
- IP Address and Browser Type – for security and analytics
- Device Information – type of device, operating system
- Pages Visited and Time Spent – through cookies and analytics tools
- Referring URLs – to understand how you found our website
2. How We Use Your Information
We use the information we collect for the following purposes:
- Account Management – to create and manage your Skill Planet account
- Course Delivery – to provide access to purchased courses and eBooks
- Payment Processing – to complete transactions securely via SSLCommerz
- Customer Support – to respond to your queries, complaints, or refund requests
- Communication – to send enrollment confirmations, receipts, course updates, and important announcements
- Marketing – to send promotional offers, new course launches, and relevant updates (you may opt out at any time)
- Website Improvement – to analyze usage patterns and improve our platform
- Legal Compliance – to comply with applicable laws and regulations of Bangladesh
3. How We Share Your Information
Skill Planet does not sell, rent, or trade your personal information to any third party. However, we may share your information in the following limited circumstances:
3.1 Payment Processing:
Your payment information is shared with SSLCommerz, our certified payment gateway partner, solely for the purpose of processing transactions. SSLCommerz maintains its own privacy and security standards.
3.2 Service Providers:
We may share data with trusted third-party service providers who assist us in operating our website, such as:
- Email delivery services
- Website hosting providers
- Analytics platforms (e.g., Google Analytics)
These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.
3.3 Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., courts, government agencies) of Bangladesh.
3.4 Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our website.
4. Cookies and Tracking Technologies
Skill Planet uses cookies and similar tracking technologies to enhance your browsing experience.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and understand how you interact with our platform.
Types of Cookies We Use:
- Essential Cookies – Required for the website to function properly (login sessions, cart data)
- Analytics Cookies – Help us understand visitor behavior and improve our content
- Marketing Cookies – Used to deliver relevant promotional content based on your interests
Your Cookie Choices:
You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
5. Data Retention
We retain your personal information for as long as necessary to:
- Maintain your account and provide our services
- Comply with legal obligations
- Resolve disputes and enforce our agreements
When your data is no longer needed, we securely delete or anonymize it in accordance with applicable data protection standards.
6. Data Security
We take the security of your personal information seriously. Skill Planet implements the following measures to protect your data:
- SSL Encryption – All data transmitted through our website is encrypted using Secure Socket Layer (SSL) technology.
- Secure Payment Processing – All payment transactions are handled by SSLCommerz, which is PCI-DSS compliant.
- Access Control – Only authorized personnel have access to your personal data.
- Regular Security Reviews – We periodically review our data collection, storage, and processing practices.
However, please note that no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights
As a user of Skill Planet, you have the following rights regarding your personal data:
- Right to Access – You may request a copy of the personal data we hold about you.
- Right to Correction – You may request correction of inaccurate or incomplete data.
- Right to Deletion – You may request deletion of your personal data, subject to legal obligations.
- Right to Opt-Out – You may unsubscribe from marketing emails at any time using the unsubscribe link in our emails.
- Right to Data Portability – You may request your data in a structured, commonly used format.
To exercise any of these rights, please contact us at skillplanet365@gmail.com.
8. Children’s Privacy
Skill Planet’s services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 18. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has submitted personal information to us, please contact us immediately at skillplanet365@gmail.com.
9. Third-Party Links
Our website may contain links to third-party websites, social media platforms, or external resources. This Privacy Policy applies solely to information collected by Skill Planet. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any external sites you visit.
10. Social Media and Remarketing
Skill Planet may use social media platforms such as Facebook and Instagram for marketing and promotional activities. These platforms may collect data through their own tracking technologies (e.g., Facebook Pixel). You can manage your ad preferences directly through the respective platform’s settings.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we are protecting your information.
Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Skill Planet Venus Complex, 2nd Floor, Middle Badda, Dhaka, Bangladesh 📧 skillplanet365@gmail.com 📞 +880 1969 469-649 🌐 skillplanetbd.com 🕐 Support Hours: Saturday – Thursday, 10:00 AM – 6:00 PM
This Privacy Policy is designed in compliance with the requirements of SSLCommerz payment gateway and applicable data protection standards of Bangladesh