Air Ticketing Reservation (GDS)
IATA’s Global Distribution Systems (GDS) Fares & Ticketing course helps you develop comprehensive fare construction skills through a simulation of Sabre, Galileo, or Amadeus. Designed for travel industry personnel with basic GDS skills, this online training will help you become …
Overview
IATA’s Global Distribution Systems (GDS) Fares & Ticketing course helps you develop comprehensive fare construction skills through a simulation of Sabre, Galileo, or Amadeus. Designed for travel industry personnel with basic GDS skills, this online training will help you become the office expert. Developed around travel industry resolutions and designed for self-guided learning with interactive simulations, you will learn to price and ticket challenging itineraries for all fare types.
The Air Ticketing Reservation Course is designed for individuals aspiring to build a successful career in the travel and tourism industry, specifically in airline ticketing and reservations. This comprehensive program offers both theoretical and practical training in air ticketing systems, travel technology, fare calculation, and customer service. By the end of this course, you will be well-equipped to handle ticket reservations, cancellations, and other customer service aspects, ensuring smooth flight bookings for your clients.
What You Will Learn
By completing the Air Ticketing Reservation Course, you will acquire the following key skills and knowledge:
- In-Depth Knowledge of Air Ticketing Systems: Master the use of industry-standard Global Distribution Systems (GDS) like Amadeus, Sabre, and Galileo, allowing you to process flight bookings efficiently.
- Fare Calculation Techniques: Understand how to calculate airfares, including various pricing models and how to apply discounts and taxes effectively.
- Handling Complex Reservations: Learn how to handle complex itineraries, group bookings, and multi-city trips while managing customer preferences.
- Customer Service Excellence: Develop the skills to provide excellent customer service, deal with complaints, and offer solutions to booking issues.
- Ticket Management: Learn how to modify, cancel, or rebook tickets, ensuring a smooth and professional interaction with passengers.
- Airline Industry Regulations: Understand the legal frameworks, industry standards, and airline policies that govern ticketing and reservations.
Exclusive Features of the Air Ticketing Reservation Course
- Industry-Recognized Certification: Receive a certificate upon completion that is recognized by top airlines and travel agencies.
- Hands-on Practical Training: Get access to live booking systems and real-time reservation software to practice your skills.
- Expert Trainers: Learn from industry professionals with years of experience in airline reservations, customer service, and travel management.
- Career Support: Access to job placement assistance and internship opportunities in leading travel agencies and airlines.
- Interactive Learning: Participate in live sessions, interactive quizzes, and group discussions to reinforce your learning.
- Flexible Learning Options: Study at your own pace with online modules, or opt for traditional classroom learning if available in your area.
- Lifetime Access to Course Materials: Once enrolled, you’ll have lifetime access to course materials and resources, allowing you to revisit content as needed.
- Real-World Simulations: Engage in real-world ticketing scenarios, dealing with customers, cancellations, and upgrades to develop problem-solving skills.
Why Choose This Course?
This Air Ticketing Reservation Course is ideal for individuals looking to pursue a career in the fast-growing travel and tourism industry. Whether you are looking to work in an airline, a travel agency, or a corporate travel department, this course offers practical skills that are essential in today’s global travel marketplace.
With a focus on industry-standard software, customer service, and real-time practices, this course ensures that you’re ready to meet the demands of the airline and travel industry. Get started today and turn your passion for travel into a rewarding career!
Curriculum
- 32 Sections
- 213 Lessons
- 10 Hours
- Air Ticketing Reservation Fundamentals6
- AMADEUS | Introduction to Amadeus6
- AMADEUS | Encode, Decode, Time Compare & Currency6
- AMADEUS | Flight Availability & Time Concepts7
- AMADEUS | Seat Selection & Fare Checking7
- 5.1Seat selection based on passenger preference
- 5.2Window / Aisle / Special seats
- 5.3Seat choice for short-haul vs long-haul flights
- 5.4Seat rules for infants, elderly, and special-needs passengers
- 5.5Fare checking before booking
- 5.6Passenger-type-based fare differences
- 5.7Basic understanding of fare rules
- AMADEUS | Passenger Titles & Selection Rules6
- AMADEUS | PNR Creation & Fare Loading7
- AMADEUS | Booking Adult & Child Passengers + Fare Loading7
- AMADEUS | Modify Booking Segment & Update Fare7
- AMADEUS | PNR Cancellation6
- AMADEUS | Live Booking Case Study Practice7
- 11.1Case Study 1 – Booking Only
- 11.2Case Study 2 – Booking Only (Specific Airline)
- 11.3Case Study 3 – Round Trip Booking
- 11.4Case Study 4 – Booking + Passport Info Entry
- 11.5Case Study 5 – Adult + Child Booking
- 11.6Case Study 6 – Adult + Child + Infant + Passport Info
- 11.7Case Study 7 – SSR (Wheelchair) Entry
- GALILEO | Introduction to Galileo6
- GALILEO | Encode, Decode, Time Compare & Currency6
- GALILEO | Flight Availability & Time Concepts7
- GALILEO | Seat Selection & Fare Checking7
- 15.1Seat selection based on passenger preference
- 15.2Window / Aisle / Special seats
- 15.3Seat choice for short-haul vs long-haul flights
- 15.4Seat rules for infants, elderly, and special-needs passengers
- 15.5Fare checking before booking
- 15.6Passenger-type-based fare differences
- 15.7Basic understanding of fare rules
- GALILEO | Passenger Titles & Selection Rules6
- GALILEO | PNR Creation & Fare Loading7
- GALILEO | Booking Adult & Child Passengers + Fare Loading7
- GALILEO | Modify Booking Segment & Update Fare7
- GALILEO | PNR Cancellation6
- GALILEO | Live Booking Case Study Practice7
- 21.1Case Study 1 – Booking Only
- 21.2Case Study 2 – Booking Only (Specific Airline)
- 21.3Case Study 3 – Round Trip Booking
- 21.4Case Study 4 – Booking + Passport Info Entry
- 21.5Case Study 5 – Adult + Child Booking
- 21.6Case Study 6 – Adult + Child + Infant + Passport Info
- 21.7Case Study 7 – SSR (Wheelchair) Entry
- SABRE | Introduction to Sabre6
- SABRE | Encode, Decode, Time Compare & Currency6
- SABRE | Flight Availability & Time Concepts7
- SABRE | Seat Selection & Fare Checking7
- 25.1Seat selection based on passenger preference
- 25.2Window / Aisle / Special seats
- 25.3Seat choice for short-haul vs long-haul flights
- 25.4Seat rules for infants, elderly, and special-needs passengers
- 25.5Fare checking before booking
- 25.6Passenger-type-based fare differences
- 25.7Basic understanding of fare rules
- SABRE | Passenger Titles & Selection Rules6
- SABRE | PNR Creation & Fare Loading7
- SABRE | Booking Adult & Child Passengers + Fare Loading7
- SABRE | Modify Booking Segment & Update Fare7
- SABRE | PNR Cancellation6
- SABRE | Live Booking Case Study Practice7
- 31.1Case Study 1 – Booking Only
- 31.2Case Study 2 – Booking Only (Specific Airline)
- 31.3Case Study 3 – Round Trip Booking
- 31.4Case Study 4 – Booking + Passport Info Entry
- 31.5Case Study 5 – Adult + Child Booking
- 31.6Case Study 6 – Adult + Child + Infant + Passport Info
- 31.7Case Study 7 – SSR (Wheelchair) Entry
- OFFER | Travel Agency Website Development9


