Air Ticketing Reservation (GDS)

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32 Sections
213 Lessons
10 Hours

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Air Ticketing Reservation Fundamentals
6
- 1.1
  Introduction
- 1.2
  Air Ticketing Overview
- 1.3
  IATA standards
- 1.4
  Radio Codes / Phonetic Alphabet
- 1.5
  Airline and Airport Codes
- 1.6
  Global Distribution System (GDS)
AMADEUS | Introduction to Amadeus
6
- 2.1
  What is Amadeus GDS
- 2.2
  Importance of GDS in the travel industry
- 2.3
  How to log in to Amadeus
- 2.4
  Office ID, Duty Code & Sign-in rules
- 2.5
  How to log out safely
- 2.6
  Overview of the Amadeus Command Page
AMADEUS | Encode, Decode, Time Compare & Currency
6
- 3.1
  What is Encode & Decode
- 3.2
  Searching for airline/city/airport codes
- 3.3
  Time Compare: understanding time differences
- 3.4
  Local time vs Destination time
- 3.5
  Currency codes & exchange rates
- 3.6
  Currency conversion inside GDS
AMADEUS | Flight Availability & Time Concepts
7
- 4.1
  Understanding Flight Availability
- 4.2
  Departure & Arrival concepts
- 4.3
  Journey duration explanation
- 4.4
  Transit/Stopover time calculation
- 4.5
  International time zone differences
- 4.6
  Explaining time differences to customers
- 4.7
  Practical logic of checking availability
AMADEUS | Seat Selection & Fare Checking
7
- 5.1
  Seat selection based on passenger preference
- 5.2
  Window / Aisle / Special seats
- 5.3
  Seat choice for short-haul vs long-haul flights
- 5.4
  Seat rules for infants, elderly, and special-needs passengers
- 5.5
  Fare checking before booking
- 5.6
  Passenger-type-based fare differences
- 5.7
  Basic understanding of fare rules
AMADEUS | Passenger Titles & Selection Rules
6
- 6.1
  What is a Passenger Title
- 6.2
  Titles for Adult / Child / Infant passengers
- 6.3
  Title selection based on gender & marital status
- 6.4
  Professional titles (DR, PROF)
- 6.5
  Common mistakes in name & title usage
- 6.6
  Matching title with passport details
AMADEUS | PNR Creation & Fare Loading
7
- 7.1
  What is a PNR and why it is important
- 7.2
  Required elements of a PNR (Name, Segment, Contact, TKOK, RF)
- 7.3
  Adding itinerary segments
- 7.4
  Adding contact information
- 7.5
  Ticketing Time Limit (TKOK)
- 7.6
  What is Fare Loading and why it is needed
- 7.7
  Fare basis, taxes & total fare structure
AMADEUS | Booking Adult & Child Passengers + Fare Loading
7
- 8.1
  Passenger categories: Adult / Child / Infant
- 8.2
  Adding multiple passengers in one PNR
- 8.3
  Child passenger rules
- 8.4
  Age-based fare differences
- 8.5
  Fare loading for mixed passenger types
- 8.6
  Fare calculation for Adult & Child combinations
- 8.7
  Completing PNR with ADT + CHD
AMADEUS | Modify Booking Segment & Update Fare
7
- 9.1
  Changing flight segments (time/date/airline)
- 9.2
  Selecting new flight options
- 9.3
  Understanding TST (Transitional Stored Ticket)
- 9.4
  Deleting old TST
- 9.5
  Loading new fare after segment changes
- 9.6
  Ensuring correct itinerary after modifications
- 9.7
  Importance of updated fare before ticketing
AMADEUS | PNR Cancellation
6
- 10.1
  What is PNR cancellation
- 10.2
  Reasons for cancelling a booking
- 10.3
  Checking ticket status before cancellation
- 10.4
  Fare rules and refund/penalty basics
- 10.5
  Safe and correct cancellation process
- 10.6
  Maintaining proper booking records
AMADEUS | Live Booking Case Study Practice
7
- 11.1
  Case Study 1 – Booking Only
- 11.2
  Case Study 2 – Booking Only (Specific Airline)
- 11.3
  Case Study 3 – Round Trip Booking
- 11.4
  Case Study 4 – Booking + Passport Info Entry
- 11.5
  Case Study 5 – Adult + Child Booking
- 11.6
  Case Study 6 – Adult + Child + Infant + Passport Info
- 11.7
  Case Study 7 – SSR (Wheelchair) Entry
GALILEO | Introduction to Galileo
6
- 12.1
  What is Galileo GDS
- 12.2
  Importance of GDS in the travel industry
- 12.3
  How to log in to Galileo
- 12.4
  Office ID, Duty Code & Sign-in rules
- 12.5
  How to log out safely
- 12.6
  Overview of the Galileo Command Page
GALILEO | Encode, Decode, Time Compare & Currency
6
- 13.1
  What is Encode & Decode
- 13.2
  Searching for airline/city/airport codes
- 13.3
  Time Compare: understanding time differences
- 13.4
  Local time vs Destination time
- 13.5
  Currency codes & exchange rates
- 13.6
  Currency conversion inside GDS
GALILEO | Flight Availability & Time Concepts
7
- 14.1
  Understanding Flight Availability
- 14.2
  Departure & Arrival concepts
- 14.3
  Journey duration explanation
- 14.4
  Transit/Stopover time calculation
- 14.5
  International time zone differences
- 14.6
  Explaining time differences to customers
- 14.7
  Practical logic of checking availability
GALILEO | Seat Selection & Fare Checking
7
- 15.1
  Seat selection based on passenger preference
- 15.2
  Window / Aisle / Special seats
- 15.3
  Seat choice for short-haul vs long-haul flights
- 15.4
  Seat rules for infants, elderly, and special-needs passengers
- 15.5
  Fare checking before booking
- 15.6
  Passenger-type-based fare differences
- 15.7
  Basic understanding of fare rules
GALILEO | Passenger Titles & Selection Rules
6
- 16.1
  What is a Passenger Title
- 16.2
  Titles for Adult / Child / Infant passengers
- 16.3
  Title selection based on gender & marital status
- 16.4
  Professional titles (DR, PROF)
- 16.5
  Common mistakes in name & title usage
- 16.6
  Matching title with passport details
GALILEO | PNR Creation & Fare Loading
7
- 17.1
  What is a PNR and why it is important
- 17.2
  Required elements of a PNR (Name, Segment, Contact, T.T*, R.)
- 17.3
  Adding itinerary segments
- 17.4
  Adding contact information
- 17.5
  Ticketing Time Limit (T.T*)
- 17.6
  What is Fare Loading and why it is needed
- 17.7
  Fare basis, taxes & total fare structure
GALILEO | Booking Adult & Child Passengers + Fare Loading
7
- 18.1
  Passenger categories: Adult / Child / Infant
- 18.2
  Adding multiple passengers in one PNR
- 18.3
  Child passenger rules
- 18.4
  Age-based fare differences
- 18.5
  Fare loading for mixed passenger types
- 18.6
  Fare calculation for Adult & Child combinations
- 18.7
  Completing PNR with ADT + CHD
GALILEO | Modify Booking Segment & Update Fare
7
- 19.1
  Changing flight segments (time/date/airline)
- 19.2
  Selecting new flight options
- 19.3
  Understanding TST (Transitional Stored Ticket)
- 19.4
  Deleting old TST
- 19.5
  Loading new fare after segment changes
- 19.6
  Ensuring correct itinerary after modifications
- 19.7
  Importance of updated fare before ticketing
GALILEO | PNR Cancellation
6
- 20.1
  What is PNR cancellation
- 20.2
  Reasons for cancelling a booking
- 20.3
  Checking ticket status before cancellation
- 20.4
  Fare rules and refund/penalty basics
- 20.5
  Safe and correct cancellation process
- 20.6
  Maintaining proper booking records
GALILEO | Live Booking Case Study Practice
7
- 21.1
  Case Study 1 – Booking Only
- 21.2
  Case Study 2 – Booking Only (Specific Airline)
- 21.3
  Case Study 3 – Round Trip Booking
- 21.4
  Case Study 4 – Booking + Passport Info Entry
- 21.5
  Case Study 5 – Adult + Child Booking
- 21.6
  Case Study 6 – Adult + Child + Infant + Passport Info
- 21.7
  Case Study 7 – SSR (Wheelchair) Entry
SABRE | Introduction to Sabre
6
- 22.1
  What is Sabre GDS
- 22.2
  Importance of GDS in the travel industry
- 22.3
  How to log in to Sabre
- 22.4
  Office ID, Duty Code & Sign-in rules
- 22.5
  How to log out safely
- 22.6
  Overview of the Galileo Command Page
SABRE | Encode, Decode, Time Compare & Currency
6
- 23.1
  What is Encode & Decode
- 23.2
  Searching for airline/city/airport codes
- 23.3
  Time Compare: understanding time differences
- 23.4
  Local time vs Destination time
- 23.5
  Currency codes & exchange rates
- 23.6
  Currency conversion inside GDS
SABRE | Flight Availability & Time Concepts
7
- 24.1
  Understanding Flight Availability
- 24.2
  Departure & Arrival concepts
- 24.3
  Journey duration explanation
- 24.4
  Transit/Stopover time calculation
- 24.5
  International time zone differences
- 24.6
  Explaining time differences to customers
- 24.7
  Practical logic of checking availability
SABRE | Seat Selection & Fare Checking
7
- 25.1
  Seat selection based on passenger preference
- 25.2
  Window / Aisle / Special seats
- 25.3
  Seat choice for short-haul vs long-haul flights
- 25.4
  Seat rules for infants, elderly, and special-needs passengers
- 25.5
  Fare checking before booking
- 25.6
  Passenger-type-based fare differences
- 25.7
  Basic understanding of fare rules
SABRE | Passenger Titles & Selection Rules
6
- 26.1
  What is a Passenger Title
- 26.2
  Titles for Adult / Child / Infant passengers
- 26.3
  Title selection based on gender & marital status
- 26.4
  Professional titles (DR, PROF)
- 26.5
  Common mistakes in name & title usage
- 26.6
  Matching title with passport details
SABRE | PNR Creation & Fare Loading
7
- 27.1
  What is a PNR and why it is important
- 27.2
  Required elements of a PNR (Name, Segment, Contact, 7TAW/, R)
- 27.3
  Adding itinerary segments
- 27.4
  Adding contact information
- 27.5
  Ticketing Time Limit (7TAW/)
- 27.6
  What is Fare Loading and why it is needed
- 27.7
  Fare basis, taxes & total fare structure
SABRE | Booking Adult & Child Passengers + Fare Loading
7
- 28.1
  Passenger categories: Adult / Child / Infant
- 28.2
  Adding multiple passengers in one PNR
- 28.3
  Child passenger rules
- 28.4
  Age-based fare differences
- 28.5
  Fare loading for mixed passenger types
- 28.6
  Fare calculation for Adult & Child combinations
- 28.7
  Completing PNR with ADT + CHD
SABRE | Modify Booking Segment & Update Fare
7
- 29.1
  Changing flight segments (time/date/airline)
- 29.2
  Selecting new flight options
- 29.3
  Understanding TST (Transitional Stored Ticket)
- 29.4
  Deleting old TST
- 29.5
  Loading new fare after segment changes
- 29.6
  Ensuring correct itinerary after modifications
- 29.7
  Importance of updated fare before ticketing
SABRE | PNR Cancellation
6
- 30.1
  What is PNR cancellation
- 30.2
  Reasons for cancelling a booking
- 30.3
  Checking ticket status before cancellation
- 30.4
  Fare rules and refund/penalty basics
- 30.5
  Safe and correct cancellation process
- 30.6
  Maintaining proper booking records
SABRE | Live Booking Case Study Practice
7
- 31.1
  Case Study 1 – Booking Only
- 31.2
  Case Study 2 – Booking Only (Specific Airline)
- 31.3
  Case Study 3 – Round Trip Booking
- 31.4
  Case Study 4 – Booking + Passport Info Entry
- 31.5
  Case Study 5 – Adult + Child Booking
- 31.6
  Case Study 6 – Adult + Child + Infant + Passport Info
- 31.7
  Case Study 7 – SSR (Wheelchair) Entry
OFFER | Travel Agency Website Development
9
- 32.1
  Introduction to Travel Website Systems
- 32.2
  Domain, Hosting & Setup
- 32.3
  Travel Website Planning & Structure
- 32.4
  Travel Booking System (Core Feature)
- 32.5
  API / XML Integration
- 32.6
  Tour Package Management
- 32.7
  Hotel Booking Management
- 32.8
  Visa Service Management
- 32.9
  Umrah Package Management