Air Ticketing Reservation (GDS) Advanced

Overview

Are you ready to move beyond basic booking and become a GDS expert? The Advanced Air Ticketing Reservation (GDS) Course is strictly designed for travel consultants, aviation professionals, and students who have mastered basic PNR creation and are ready to handle complex, real-world ticketing scenarios.

In the fast-paced travel industry, the ability to handle reissues, refunds, and complex fare constructions is what separates a standard agent from a Professional Ticketing Specialist. This course bridges that gap, offering 100% practical training on industry-standard commands used by top airlines and OTAs.

What You Will Master

We go beyond the basics. In this advanced module, you will gain hands-on proficiency in:

Advanced Fare Management: Master Fare Display (FD) for sector-wise pricing and Fare Quote (FQC) for full itinerary pricing with guaranteed taxes.
Ticketing Operations: Comprehensive training on Printer Linkage, Pre-Issue Checklists, and executing E-Ticket Issuance (ET).
Complex Modifications: Gain confidence in the most difficult aspects of ticketing—Revalidation, Reissue, and Refund procedures.
Reporting & Auditing: Learn to manage sales with Quota Checks and TINS (Sales Reports) to ensure agency compliance.
Ancillary Services: Learn EMD Formats (Electronic Miscellaneous Documents) to book extra services and baggage.

Why Choose This Course?

Job-Ready Skills: Designed specifically for roles like Ticketing Executive, Reservation Officer, and GDS Specialist.
Multi-Platform Relevance: Content is updated with the latest formats for Amadeus and Galileo (Travelport).
Real-World Scenarios: We simulate actual airline reservation desk challenges so you are prepared for any client request.

Curriculum

31 Sections
124 Lessons
10 Hours

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Air Ticketing Reservation Advanced
4
- 1.1
  The Shift: From Basic Booking to Advanced Ticketing
- 1.2
  Why Fares Change: Introducing Fare Basis and Penalties
- 1.3
  The Big Two: What are Reissues and EMDs?
- 1.4
  Revenue Protection: Why Do ADMs (Agency Debit Memos) Occur?
AMADEUS | Pre-Issuance Checks & Rules
4
- 2.1
  Importance of Pre-Issuance Checks (Refund, Reissue & Validity)
- 2.2
  How to Check Penalties & Cancellation Charges using /R,UP
- 2.3
  Understanding Discount Categories (Child/Infant) & Conditions
- 2.4
  Master Commands: FQDD, FXP, and Reading Fare Notes (FQN)
AMADEUS | Ticket Issuance & Void Procedures
4
- 3.1
  The Final Checklist: Name, Date, VC & Form of Payment
- 3.2
  Executing Ticket Issuance: TTP and TTP/RT Commands
- 3.3
  Understanding Void Rules: Same Day Cancellation Policy
- 3.4
  Practical Voiding: Using TRDC and TWD Commands
AMADEUS | Special Service Requests (SSR)
4
- 4.1
  Handling Meal Requests: Codes for Muslim, Veg, & Child Meals
- 4.2
  Wheelchair Assistance: Difference between WCHR, WCHS, & WCHC
- 4.3
  Seat Allocation Masterclass: Using ST Command for Windows/Aisle
- 4.4
  Verifying SSR Status in PNR (RT & RTSVC)
AMADEUS | Ticket & Coupon Management
4
- 5.1
  Decoding Coupon Status: OK, USED, VOID, & OPEN
- 5.2
  How to Open Ticket Image using Ticket Number (TWD)
- 5.3
  Reading Full Ticket Image: Fare Basis, Taxes & Surcharges
- 5.4
  Understanding Endorsements & Stopover/Layover Rules
AMADEUS | Fare Basis & Reissue Intro (After Departure)
4
- 6.1
  What is Fare Basis? Decoding Class, Validity & Route Codes
- 6.2
  Introduction to After Departure Reissue Scenarios
- 6.3
  Manual Reissue Check: Calculating Fare & Tax Differences
- 6.4
  Auto Reissue Check: Using FXQ for Instant Calculation
AMADEUS | Reissue Checks (Before Departure)
4
- 7.1
  Concept of Before Departure Reissue (Date/Flight Changes)
- 7.2
  Manual Fare Check: Comparing Old vs. New Fares (FXP)
- 7.3
  Automatic Reissue Check: Generating TST with FXQ
- 7.4
  Confirming Reissue TST & PNR Remarks (RM*)
AMADEUS | Advanced Fare Types & Eligibility
4
- 8.1
  What is Published Fare vs. Private Fare?
- 8.2
  Understanding Ethnic, Labor & Seaman Fares.
- 8.3
  Age-Based Fares: Teenage & Under Five (Child) Rules.
- 8.4
  Special Fares: Pensioner & Missionary Fare Conditions.
AMADEUS | Itinerary History & Auditing
4
- 9.1
  What is Itinerary History? Importance of PNR Auditing.
- 9.2
  Using RH & RHI to Track Booking Changes.
- 9.3
  Identifying User Actions: Who Modified, Cancelled, or Issued?
- 9.4
  Analyzing Past Fare Quotes & Segment Status.
AMADEUS | Validity, Surcharges & Penalties
4
- 10.1
  Ticket Validity Rules: International vs. Domestic Limits
- 10.2
  Understanding Surcharges: Fuel (YQ/YR), Weekend & Seasonal.
- 10.3
  Checking Blackout Dates to Avoid Booking Errors
- 10.4
  Penalty Analysis: Change Fees, Refund Charges & No-Show Rules.
AMADEUS | Manual & Auto Reissue (After Departure)
4
- 11.1
  Manual Reissue Step-by-Step: TTU, XE and TTI Commands.
- 11.2
  Calculating Total Collection: Fare Diff + Tax Diff + Penalty.
- 11.3
  Linking Ticket Lines (FO*L) & Updating Payment (TTK).
- 11.4
  Auto Reissue Execution: FXQ, TQM & Final Issuance.
AMADEUS | Manual & Auto Reissue (Before Departure)
4
- 12.1
  Manual Setup: Loading Fares & TTK/EXCH Command.
- 12.2
  Inputting Penalty (TTK/X) & Tax Differences Manually.
- 12.3
  Finalizing Manual TST: Checking with TTH & TTP.
- 12.4
  Auto Process: Using FXQ/S3 for Fast Reissuance.
AMADEUS | Split PNR Management
4
- 13.1
  What is PNR Splitting? When & Why it is Needed.
- 13.2
  Step-by-Step Splitting: SP, RF, EF, ER Commands.
- 13.3
  Verifying the Separation & Handling Multiple Names.
- 13.4
  Finding Splitted PNRs: Using RTPNR & MD.
AMADEUS | EMD Reissue Procedures
4
- 14.1
  Introduction to EMD & EMD Reissue Concepts.
- 14.2
  Manual EMD Reissue Setup: TMC & TMI Entries.
- 14.3
  Handling Penalties & Endorsements in EMD (TMI/FE).
- 14.4
  Linking New Ticket Numbers to EMD (TMI/IC) & Finalizing.
AMADEUS | Extra Baggage & Ancillary EMDs
4
- 15.1
  Baggage Concepts: Weight System vs. Piece System.
- 15.2
  Pricing Extra Baggage using FXK.
- 15.3
  Creating the TSM-P for Baggage EMD.
- 15.4
  Final EMD Issuance for Ancillary Services.
AMADEUS | Dead PNR & Recall Management
4
- 16.1
  Understanding Dead PNRs: Timelines & Inactive Status.
- 16.2
  Initiating Recall: RPD & RLC Command Sequence.
- 16.3
  Searching the Dead PNR Database with RLD.
- 16.4
  Restoring Data (RPP) & Viewing Recalled History (RHI).
GALILEO | Fare Display (FD – Sector Fare Without Tax)
4
- 17.1
  Introduction to FD & Basic Fare Display
- 17.2
  Advanced FD Fare Filters
- 17.3
  Fare Notes & Booking Class Details
- 17.4
  Misc Fare Tools
GALILEO | Fare Quote (FQC – Guaranteed Fare With Tax)
4
- 18.1
  FQC Basics
- 18.2
  Manual Fare Quote Cases
- 18.3
  Fare Breakdown & Notes
- 18.4
  Interline Agreements & Special Cases
GALILEO | Cancel Fare File
4
- 19.1
  Fare File Structure Overview
- 19.2
  Basic Cancellation Commands
- 19.3
  Cancel Ticketed Fare
- 19.4
  Fare Restoration
GALILEO | Ticket Modifier Update
4
- 20.1
  Mandatory Modifiers
- 20.2
  Optional FOP & Credit Card
- 20.3
  Optional Modifiers
- 20.4
  Modify & Delete Fields
GALILEO | Printer Linkage
4
- 21.1
  Printer Status Overview
- 21.2
  Activate & Update Printer
- 21.3
  ND Linkage Issues
- 21.4
  ITN Printer Linking
GALILEO | Checklist Before Issuing ET Ticket
4
- 22.1
  Printer & Quota Check
- 22.2
  Ticket Quota Check
- 22.3
  Printer Online Status
- 22.4
  Full Pre-Issue Workflow
GALILEO | How to Issue Ticket
4
- 23.1
  PNR Creation + Fare Quote
- 23.2
  Manual Fare Build
- 23.3
  Ticket Modifiers Setup
- 23.4
  Ticket Issue Commands
GALILEO | Check Ticket Quota
4
- 24.1
  Understanding Quota System
- 24.2
  HMTQ/D Deep Dive
- 24.3
  Quota Error Handling
- 24.4
  Practical Quota Management
GALILEO | TINS (Sales) Report
4
- 25.1
  Daily Sales Report
- 25.2
  Weekly & Date Range Reports
- 25.3
  Extended Details
- 25.4
  Practical Report Reconciliation
GALILEO | VOID
4
- 26.1
  Understanding VOID Rules
- 26.2
  Basic VOID Commands
- 26.3
  Reissued Ticket Void
- 26.4
  VOID Troubleshooting
GALILEO | Revalidation
4
- 27.1
  Basics of Revalidation
- 27.2
  SI Field & Check Digit
- 27.3
  Revalidate Ticket
- 27.4
  Special Revalidation Cases
GALILEO | REISSUE ET
4
- 28.1
  Reissue Basics
- 28.2
  Graphical (Smart Ticket Assistant)
- 28.3
  Manual Reissue (Commands)
- 28.4
  Multi-Pax Reissue
GALILEO | REFUND ET
4
- 29.1
  Refund Overview
- 29.2
  Refund Inputs
- 29.3
  Refund Screen Navigation
- 29.4
  Refund Notice & Cancel
GALILEO | Fare Quote Planner (FQP)
4
- 30.1
  FQP Basics
- 30.2
  Historical FQP
- 30.3
  Tax Breakdown
- 30.4
  Practical FQP Calculations
GALILEO | EMD Formats
4
- 31.1
  Introduction to EMD
- 31.2
  Penalty & No-Show EMD
- 31.3
  Group EMD & Seat Allocation
- 31.4
  EMD Issue & Troubleshooting

Instructor

Skill Planet

Skill Planet is a trusted training provider known for delivering practical, industry-focused learning. With years of teaching experience and a hands-on approach, Skill Planet helps students build real-world skills with clarity, confidence, and step-by-step guidance.