Air Ticketing Reservation (GDS) Basic to Advanced
IATA’s Global Distribution Systems (GDS) Fares & Ticketing course helps you develop comprehensive fare construction skills through a simulation of Sabre, Galileo, or Amadeus. Designed for travel industry personnel with basic GDS skills, this online training will help you become …
Overview
IATA’s Global Distribution Systems (GDS) Fares & Ticketing course helps you develop comprehensive fare construction skills through a simulation of Sabre, Galileo, or Amadeus. Designed for travel industry personnel with basic GDS skills, this online training will help you become the office expert. Developed around travel industry resolutions and designed for self-guided learning with interactive simulations, you will learn to price and ticket challenging itineraries for all fare types.
The Air Ticketing Reservation Course is designed for individuals aspiring to build a successful career in the travel and tourism industry, specifically in airline ticketing and reservations. This comprehensive program offers both theoretical and practical training in air ticketing systems, travel technology, fare calculation, and customer service. By the end of this course, you will be well-equipped to handle ticket reservations, cancellations, and other customer service aspects, ensuring smooth flight bookings for your clients.
What You Will Learn
By completing the Air Ticketing Reservation Course, you will acquire the following key skills and knowledge:
- In-Depth Knowledge of Air Ticketing Systems: Master the use of industry-standard Global Distribution Systems (GDS) like Amadeus, Sabre, and Galileo, allowing you to process flight bookings efficiently.
- Fare Calculation Techniques: Understand how to calculate airfares, including various pricing models and how to apply discounts and taxes effectively.
- Handling Complex Reservations: Learn how to handle complex itineraries, group bookings, and multi-city trips while managing customer preferences.
- Customer Service Excellence: Develop the skills to provide excellent customer service, deal with complaints, and offer solutions to booking issues.
- Ticket Management: Learn how to modify, cancel, or rebook tickets, ensuring a smooth and professional interaction with passengers.
- Airline Industry Regulations: Understand the legal frameworks, industry standards, and airline policies that govern ticketing and reservations.
Exclusive Features of the Air Ticketing Reservation Course
- Industry-Recognized Certification: Receive a certificate upon completion that is recognized by top airlines and travel agencies.
- Hands-on Practical Training: Get access to live booking systems and real-time reservation software to practice your skills.
- Expert Trainers: Learn from industry professionals with years of experience in airline reservations, customer service, and travel management.
- Career Support: Access to job placement assistance and internship opportunities in leading travel agencies and airlines.
- Interactive Learning: Participate in live sessions, interactive quizzes, and group discussions to reinforce your learning.
- Flexible Learning Options: Study at your own pace with online modules, or opt for traditional classroom learning if available in your area.
- Lifetime Access to Course Materials: Once enrolled, you’ll have lifetime access to course materials and resources, allowing you to revisit content as needed.
- Real-World Simulations: Engage in real-world ticketing scenarios, dealing with customers, cancellations, and upgrades to develop problem-solving skills.
Why Choose This Course?
This Air Ticketing Reservation Course is ideal for individuals looking to pursue a career in the fast-growing travel and tourism industry. Whether you are looking to work in an airline, a travel agency, or a corporate travel department, this course offers practical skills that are essential in today’s global travel marketplace.
With a focus on industry-standard software, customer service, and real-time practices, this course ensures that you’re ready to meet the demands of the airline and travel industry. Get started today and turn your passion for travel into a rewarding career!
Curriculum
- 2 Sections
- 27 Lessons
- 10 Weeks
- GDS FundamentalsGDS: Amadeus, Galileo, Sabre11
- 1.1Air Ticketing Reservation Fundamentals20 Minutes
- 1.2Introduction to GDS30 Minutes
- 1.3Encode, Decode, Time Compare & Currency20 Minutes
- 1.4Flight Availability & Time Concepts20 Minutes
- 1.5Seat Selection & Fare Checking20 Minutes
- 1.6Passenger Titles & Selection Rules3 Minutes
- 1.7PNR Creation & Fare Loading40 Minutes
- 1.8Booking Adult & Child Passengers + Fare Loading12 Minutes
- 1.9Modify Booking Segment & Update Fare
- 1.10PNR Cancellation
- 1.11Live Booking Case Study Practice
- GDS Advanced16
- 2.1Air Ticketing Reservation Advanced120 Minutes
- 2.2Pre-Issuance Checks & Rules
- 2.3Ticket Issuance & Void Procedures
- 2.4Special Service Requests (SSR)
- 2.5Ticket & Coupon Management
- 2.6Fare Basis & Reissue Intro (After Departure)
- 2.7Reissue Checks (Before Departure)
- 2.8Advanced Fare Types & Eligibility
- 2.9Itinerary History & Auditing
- 2.10Validity, Surcharges & Penalties
- 2.11Manual & Auto Reissue (After Departure)
- 2.12Manual & Auto Reissue (Before Departure)
- 2.13Split PNR Management
- 2.14EMD Reissue Procedures
- 2.15Extra Baggage & Ancillary EMDs
- 2.16Dead PNR & Recall Management



