Air Ticket & Airlines Reservation (GDS) Offline Training Program

Start your career in the travel and aviation industry with our Air Ticketing & Airlines Reservation (GDS) Basic Offline Training Program. This beginner-friendly course is designed for students who want to learn the fundamentals of air ticketing, airline reservation systems, and travel agency operations. Through hands-on offline classes, you will gain a clear understanding of industry codes, airline terminology, fare concepts, PNR creation, itinerary building, and basic GDS commands used in systems like Amadeus, Galileo, and Sabre.

The course focuses on practical skills that new learners need to enter the travel industry with confidence. You will learn how to search flight availability, decode/encode airline and airport codes, understand booking classes, and create simple reservations. With guided practice sessions, real examples, and instructor-led training, this program ensures you develop a solid foundation in air ticketing before moving to advanced modules. Perfect for beginners, students, and anyone interested in building a professional career in travel, tourism, or airline customer service.

Class 1: Introduction & Fundamentals (Common for All GDS)

1. Course Introduction

• What is GDS?

• Differences between GDS / CRS / OTA

• Importance of GDS in Travel Agencies

• Global GDS Providers (Amadeus, Galileo, Sabre)

2. Basic Aviation Knowledge

• Airline codes (IATA)

• Airport codes

• City codes

• Equipment types / flight numbers

3. Foundational Concepts

• PNR (Passenger Name Record)

• SSR, OSI basics

• Itinerary structures

• Booking classes & fare types

• Availability, Fare, Ticket basics

4. Keyboard Skills & GDS Interface Overview

• Sign in / sign out concepts

• Working with GDS command structure

• Common terms used across all GDS

Classes 2–4: Galileo Basic Training (3 Classes)

Class 2: Galileo Fundamentals

• Sign in / Sign out

• Encode/Decode (Cities, Airlines, Airports)

• Availability (A)

• Direct Access Flights

• Sell Segment (SS)

• Display Flight Details

Class 3: Galileo PNR Creation

• Create Passenger Name (N:)

• Contact fields

• Ticketing fields

• Received field (R: )

• Basic PNR complete (E)

• Retrieve PNR (ER)

• Modify Names / Segments

• Cancel segments

Class 4: Galileo Fares & Pricing

• Fare display (FQ)

• Best available fare

• Itinerary pricing

• Baggage info

• Seat maps / seat selection

• PNR review / Print display

Classes 5–7: Amadeus Basic Training (3 Classes)

Class 5: Amadeus Fundamentals

• Sign in / Sign out

• Encode/Decode (DN, AN)

• Availability (AN, SN)

• Sell segment (SS)

• Flight schedules (DS)

• Basic airline info (GG AIR)

Class 6: Amadeus PNR Creation

• Name enter (NM1)

• Contact, Ticketing, Remarks

• Received from (RF)

• PNR end (ER, ET)

• Retrieve (RT)

• Modify fields

• Cancel (XE)

Class 7: Amadeus Fare & Pricing

• Fare display

• Fare quote

• PNR pricing

• Conditions display

• Seat selection

• Baggage info

Classes 8–10: Sabre Basic Training (3 Classes)

Class 8: Sabre Fundamentals

• Sign in / Sign out

• Encode/Decode (W/-CCD, W/*)

• Availability (1A)

• Sell segment (01Y1)

• Display flight info

• Sabre formats overview

Class 9: Sabre PNR Creation

• Name field (-LAST/FIRST)

• Phone, Ticketing, Remarks

• Received field (6:)

• End transaction (ER)

• Retrieve (ER)

• Modify information

• Cancel

Class 10: Sabre Fare & Pricing

• Fare display (WPNCB)

• Low fare search

• Itinerary pricing

• Fare rules

• Seat request & Baggage

• PNR review & practice session

Learning Outcome

After completing this 10-class GDS Basic Course, students will be able to:

• Use Galileo, Amadeus, Sabre confidently at basic operational level

• Perform availability search, segment sell, PNR creation, fare display & pricing

• Understand the structure and functioning of the global air reservation system

• Prepare themselves for advanced GDS training and real agency work